I N D I E . Y A R N . D Y E R
Shipping & Returns
All in stock orders aim to ship in 3-5 working days. If it is a particularly large in stock update (like our end of year/ beginning of year update) this can take a little longer to process due to the amount of orders. All Pre-Orders will be shipped according to their estimated turn around time. Shipping times are on top of any pre order time.
Your order will be shipped in the method which you select at check out. If you do not select a tracking option then I am unable to give you any tracking as your order does not have it! If you have not received your tracking then please feel free to contact me and I will send it over manually for you.
If you begin to worry where your order is after receiving a shipping notification please email me and I will look into this for you.
If you are unhappy with your order or would like to cancel a pre-order you must contact me within 2 weeks of purchase or arrival of the item. Please email me at email@example.com and I will process your refund for you minus any fees I have had to pay and minus the shipping cost if your purchase has shipped. All returns must be shipped back with tracking at the customers expense.
The returned items must be received in the same condition in which they were sent or I will not be unable to refund you.